Website Accessibility Statement

Accessibility statement for Saltford Parish Council’s website

This accessibility statement applies to Saltford Parish Council’s website at, including all pages of the website.

Saltford Parish Council will be redesigning its website in September 2020 with a view to make it as accessible as possible. Should some aspects not be accessible to you please refer to the contact details below and we will do our best to share the information you require.

This website is run by Saltford Parish Council. We want as many people as possible to be able to use our new website once launched in late September 2020. For example, that means you should be able to:

· change colours, contrast levels and fonts

· zoom in up to 300% without the text spilling off the screen

· navigate most of the website using just a keyboard

· navigate most of the website using speech recognition software

· listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

· the text will not reflow in a single column when you change the size of the browser window

· you cannot modify the line height or spacing of text

· most older PDF documents are not fully accessible to screen reader software

· live video streams do not have captions

· some of our online forms are difficult to navigate using just a keyboard

· you cannot skip to the main content when using a screen reader

· (there’s a limit to how far you can magnify the map on our ‘contact us’ page)

Feedback and contact information

If you need information on this website in a different format like accessible PDF or large print, please contact:


· 01225873300

We’ll consider your request and get back to you as soon as possible, and likely to be within 7 working days. Please note that the Parish Clerk works part-time and working hours vary.

If you cannot view the map on our ‘contact us’ page, call or email us at for directions.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of Saltford Parish Council’s website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Saltford Parish Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).

We plan to add text alternatives for all images by September 2020. When we publish new content we’ll make sure our use of images meets accessibility standards.

Navigation and accessing information

There’s no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option).

It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content.

It’s not possible for users to change text size without some of the content overlapping.

Interactive tools and transactions

Some of our interactive forms are difficult to navigate using a keyboard. For example, because some form controls are missing a ‘label’ tag.

Our forms are built and hosted through third party software and ‘skinned’ to look like our website.

We’ve assessed the cost of fixing the issues with navigation and accessing information, and with interactive tools and transactions. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when the supplier contract is up for renewal, likely to be by December 2020.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2020, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility

Saltford Parish Council hopes to have a new and fully accessible website by late September 2020.

We are currently having our website redesigned, following this it will be tested for its accessibility to make sure it meets the Accessibility Regulations 2018.

It may be that only some sections of the new website when first launched are accessible or that they are all accessible however the assessment on this may take a bit longer.

Our aim is that the website will be fully accessible by December 2020.

Preparation of this accessibility statement

This statement was prepared on 19th August 2020. It was last reviewed on 19th August 2020.

The new website will be tested in September 2020. The test will be carried out by an external organisation.

Should a full accessibility test report be provided by the external organisation, this will be made available on the website.