Support for residents during Lockdown 2.0 - Saltford Parish Council

If you are a Saltford resident in need support during Lockdown 2.0 please contact the Saltford Hub on 01225 632216. More information is available here.

Further support is available for residents from Age UK B&NES and also from the Community Wellbeing Hub.

Age UK  B&NES is offering help to older residents, just call 01225 466135. Age can be contacted if you or older relatives need extra support, or if you have concerns about the welfare of an older neighbour. See here for more information. Age UK say: “You might be feeling anxious about coping by yourself, you might have older relatives who need some extra support or you might be concerned about the welfare of an older neighbour. Whatever it is, Age UK B&NES is here for you. None of our services will stop running, in fact you might be pleased to know that some, like our day clubs, are actually staying open! So whether you are an older person or have an older person to care about, please read our information to see the support we are giving at this time. We are: picking up from hospital; supporting in the home; here if you are anxious or lonely; collecting food and medicine for those shielding; connecting people online; delivering hot meals; making regular welfare calls; on call for any advice or information you need; offering free activity packs.

Support is available on a B&NES wide level from the ‘Community Wellbeing Hub’, a collaboration between B&NES Council, Virgin Care and 3SG (the latter may direct people to the Saltford Hub). You can access support via the helpline on 0300 247 0050 or visit  See here for more information.

The Community Wellbeing Hub state: “We passionately believe that everyone in Bath and North East Somerset should have access to the support and advice they need. To that end the hub team, partners & local charities are working in partnership via the Community Wellbeing Hub, because together we’re stronger. The Hub works with a range of partners who have expertise in mental health, physical health, stop smoking, managing weight, food and diabetes. The services also include access to the Independent Living Service, Home from Hospital and Citizens’ Advice Bureau Banes.The Hub also offers a range of services to support people that need help with employment, housing and income. The hub works with a range of partners who have expertise in money matters, benefit support, employment law and disputes and housing matters. During the COVID-19 pandemic, the hub can assist people who are in need with shopping and picking up medication. In addition, the hub will deliver emergency food to people who are shielding or are in urgent need and have no other means of getting essential supplies”.

The areas in which the Community Wellbeing Hub can offer support are:

  1. Delivery of urgent supplies
  2. A friendly phone call
  3. Collection of medication
  4. Money matters and work
  5. Mental wellbeing (including loneliness, low mood, anxiety)
  6. Advice on keeping active
  7. Advice and support on achieving a healthy weight
  8. Housing issues
  9. Housing Advice
  10. Food and cooking
  11. Advice and support on stopping smoking
  12. Understanding public health advice

The Community Wellbeing Hub service will operate 5 days a week Monday – Friday 9:00am to 5:00pm.

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